Jennifer Lee
Senior Content Designer and Copywriter
Dating should be safe (and fun). Bumble released a Video Call and Voice Chat feature into the app to help users verify other users, to reduce the long game of text tag that happens when planning the first meetup, and to help careerists get mentorshi

Bumble Video Chat & Voice Call

PRODUCT EDUCATION, UX
Dating should be safe (and fun). Bumble released a Video Call and Voice Chat feature into the app to help users verify other users, to reduce the long game of text tag that happens when planning the first meetup, and to help careerists get mentorshi

Dating should be safe (and fun). Bumble released a Video Call and Voice Chat feature into the app to help users verify other users, to reduce the long game of text tag that happens when planning the first meetup, and to help careerists get mentorship in minutes through an online call.

Storyboard that shows our in-app cards that we released within the Bumble app to teach users how to use the new features, as well as the product benefits. Our copy wanted to emphasize the added layer of security these features bring to our users, a

Storyboard that shows our in-app cards that we released within the Bumble app to teach users how to use the new features, as well as the product benefits.

Our copy wanted to emphasize the added layer of security these features bring to our users, as well as the flexibility and convenience the feature brings to the user’s experience.

An instructional video that shows how to use Bumble’s Video Chat and Voice Call features within the app, in all three modes. The video was split into smaller 10-15 second clips to use as Stories via our Instagram accounts.

We also created a blog post, which can be read directly on The Buzz.

Bumble's conversation screen, with the video chat icon accessible via the upper right-hand corner. Auto-messages populate when there are missed calls or when calls have ended.

Bumble's conversation screen, with the video chat icon accessible via the upper right-hand corner. Auto-messages populate when there are missed calls or when calls have ended.

Error message when a video chat is unavailable because the other user only uses Bumble Web (our desktop version).

Error message when a video chat is unavailable because the other user only uses Bumble Web (our desktop version).

When you initiate a video chat, you see yourself on camera and the name of the person you are calling.

When you initiate a video chat, you see yourself on camera and the name of the person you are calling.

If a video chat is successful, you will be featured in the upper left-hand corner. Your Bumble match will we shown, as well as a timer that shows the duration of the call.

If a video chat is successful, you will be featured in the upper left-hand corner. Your Bumble match will we shown, as well as a timer that shows the duration of the call.

If a video chat is unsuccessful, users have the option to try initiating a video chat again.

If a video chat is unsuccessful, users have the option to try initiating a video chat again.

An incoming video chat while the user is talking to another match in a different conversation screen. Users have the option to reject or answer the video chat.

An incoming video chat while the user is talking to another match in a different conversation screen. Users have the option to reject or answer the video chat.