Hey, I’m Jen
I’m a Content Designer and Copywriter that delivers the right message at the right time. Let’s chat!
Recent Work
Evolving Trial Experiences
I shaped Eventbrite’s trialing narrative to help build user confidence, reassurance, and transparency in the experiences.
Client
Eventbrite
Skills I Used
Visual hierarchy
User journey
Edge cases and states
Checkout Iterations
View content iterations I made to our checkout experience at Eventbrite and how they brought higher publish rates and more revenue.
Skills I Used
Content iterations
Tooltips and education
Experimentation
Client
Eventbrite
The $70k Upgrade Banner
Learn how I brought more playful and contextual copy into Eventbrite’s upgrade experience—and how it drove sales.
Skills I Used
Localization
Tone of voice
Client
Eventbrite
What Working With Me Is Like
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"Whether it's reviewing data, initiating her own research, or meeting with stakeholders to understand their needs, Jen has been exceptional in using proactivity to continually learn and keep work progressing. I've actually asked the designers on my team to follow her example!"
Matt Parris, Senior Product Design Manager
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“Jen takes ownership. She also isn't afraid to ask for clarifications. She works with a level of specificity that helps ground much of the mostly abstract work we do—and in turn helps ground her team members.”
Jiayi Ying, Senior Product Manager
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"Jen is truly a powerhouse of a content designer. Jen is organized, keeps track of everything, always delivers on time and her work is of the highest standard. She doesn’t let any edge case fall through the cracks."
Michela Ferrari, Product Designer